The Digital Enquiry Nurture Agent built for real dealerships.

Every digital enquiry matters.

Lucy makes sure none of them are wasted.

Lucy is an AI-powered digital enquiry nurture agent designed to qualify, engage, and progress customer enquiries—consistently, professionally, and at scale—before handing them to your sales team at exactly the right moment.

Not a chatbot.

Not a contact centre.

A disciplined digital sales professional that works 24/7.

The Problem No One Likes Talking About

Dealerships don’t have a lead problem.

They have a follow-up problem.

Every day:

Enquiries arrive outside working hours Advisors prioritise “easy wins” Early-stage buyers are ignored Follow-up drops after day one CRM hygiene slips Managers lose visibility

The result?

Missed appointments Inconsistent customer experience Lost revenue hiding in plain sight

Outsourcing to contact centres fixes headcount—but not quality, accountability, or intent.

Lucy was built to solve this properly.

What Lucy Is (and What She Isn’t)

Lucy is a Digital Enquiry Nurture Agent.

She behaves like a high-performing, well-trained sales executive, not a script reader.

Lucy:

Responds instantly to every enquiry Builds rapport naturally Asks the right qualification questions Confirms interest, intent, and next steps Positions the human advisor as the expert Works email and WhatsApp Stops automatically once handover is achieved

Lucy does not:

Negotiate prices Give valuations Push discounts Overwhelm customers Replace your sales team

Her only objective is simple:

Prepare high-quality appointments for humans to close.

How Lucy Works

1. Instant First Response

Every enquiry receives a professional, personalised response within seconds—24/7.

No delays.

No inbox backlog.

No lost momentum.

2. Consistent Qualification

Lucy qualifies every customer the same way, every time:

Vehicle or model of interest Usage and requirements Buying timeframe (at the customer’s pace) High-level purchase method (only if offered)

No assumptions.

No cherry-picking.

No “gut feel”.

3. Intelligent Follow-Up

Lucy follows up consistently:

Across days and weeks Out of hours Without emotional drop-off

She adapts based on customer responses and stops when progression is clear.

4. Controlled Handover

When the customer is ready:

Lucy positions the advisor as the expert Confirms the next action clearly Hands over with context, not confusion

Managers see exactly what was said, when, and why.

5. Approval-First Automation

During rollout and testing, Lucy operates in assisted send mode:

Messages are generated Managers approve Behaviour improves over time

No black-box automation.

No brand risk.

No surprises.

Why Lucy Is Different

Most “AI sales tools” optimise for volume.

Lucy optimises for outcomes.

Built around real dealership processes Designed to align with OEM enquiry standards Behaviour-controlled, not prompt-guessing Stops when humans should take over Improves consistency without removing accountability

This isn’t AI replacing people.

It’s AI protecting your best people’s time.

For Dealers & Groups

Lucy helps you:

Increase appointment conversion Capture early-stage buyers others ignore Improve consistency across advisors Reduce dependency on individual mindset Maintain quality out of hours Gain visibility into digital conversations Protect revenue already in your CRM

She doesn’t change how you sell.

She ensures every customer actually gets the chance to buy.

For Investors & Partners

Lucy sits at the intersection of:

Automotive retail AI behaviour modelling Sales performance infrastructure

The opportunity:

Large, fragmented market Clear pain point with measurable ROI OEM-agnostic deployment Expandable across verticals beyond automotive Defensible through behavioural frameworks and data loops

Lucy is not a feature.

She’s the foundation of a wider performance and communication platform.

The Future of Digital Enquiries

Customers don’t want to be chased.

Dealers don’t want more admin.

Managers don’t want less control.

Lucy creates a better middle ground:

Always present Always consistent Always professional Always accountable

Digital enquiries deserve the same discipline as your showroom.

Book a Lucy demo

See how disciplined digital enquiry nurture actually works.

Request investor information

Understand the platform, roadmap, and opportunity.